Hotel Maids Are Sharing All Kinds of Hotel Secrets
With Great Budget Comes Great Responsibility
A former Ritz-Carlton employee exposed one of the lesser-known standard practices amongst first-class hotels. It turns out the staff is given a compensation budget of $1,500 to ensure every guest is getting the best possible experience out of his/her stay.
But with great budget comes great responsibility: if the guest who was assigned to you is not happy, it will cost you. A former staff member mentioned an occasion in which a Ritz-Carlton guest complained about losing his Rolex watch. So, he was simply given a new one, paid in full by the compensation budget of one of the staff members!
You must be logged in to post a comment Login